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"it's good to know you're there, and the daily protection is wonderfully reassuring" Pam W, Brecon "The staff could not have been more helpful......it took over 4 hours of solid work ........" Charles Taylor I am pretty knowledgeable about computers; however, I kept getting an error message up that I could not fix. I spoke to Hewlett Packard the manufacturer of my computer for over 5 hours and together we could not resolve the problem. The staff at zuuAssist could not have been more helpful. They remotely accessed my computer and talked with HP about the problem and then fixed it for me. It took over 4 hours of solid work – and at this point I was not even committed to being a customer.
Charles Taylor We are only a small company and do not have a VPN; however, I work from home on average 1 or 2 days a week. I used to always have to remember to email myself all the documents I would need to work on when out of the office.
Paul F., working from home
A big thank you, you saved my bacon while on a business trip. My memory stick failed and I had nowhere to turn. Peter C.
I recently purchased a new computer and at the same time signed up for zuuAssist. The zuuAssist staff moved all of my data across from my old computer to my new laptop. Since then I have had a number of small problems that I could not solve. In the past I would have just carried on with the problems building because my local IT shop charges £50 an hour.
Oxshot
In late February I was having problems with my computer, it was slowing down and it seemed to have some spyware on it and I was getting concerned.
I felt great comfort knowing they would take over the managing of my computer, something I was not comfortable doing and that I could call them at anytime if I had a problem or just a query. For example I want to change my ISP from AOL and they very quickly sent a comparison with a couple of options. In conclusion, I could not recommend zuuAssist highly enough and I now feel I have IT experts on-hand whenever I need them. William Lowe
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